Refund Policy

1. Refund of Payment Received

If for any reason Sands & Company is unable to provide the agreed-upon services, 100% of the payment received will be refunded through the same method of payment.

2. Refund Request

Refund requests can be submitted via email to enquiry@sandsandcompany.com. A refund request must be made within 10 days of the initial application.

3. Refund Time Frame

We will process your refund request within 10 to 15 business days upon receiving all necessary information, including the reason for the refund, bank details for processing, and any other required documentation.

4. Cancellation of Application

Once a registration has been submitted, it cannot be canceled. No refund will be provided after the application has been completed.

5. Clarification About Application

If you have any questions about the application process, you can email us at enquiry@sandsandcompany.com. If further clarification about your business activities is required, our team will contact you via email or phone.

6. Force Majeure

Sands & Company shall not be considered in breach of its refund policy or in default under any terms of service and shall not be liable for any cessation, interruption, or delay in the performance of its obligations due to events beyond our reasonable control, whether foreseen or unforeseen, including but not limited to natural disasters, acts of God, public enemy actions, epidemics, wars, labor strikes, or changes in law (each a "Force Majeure Event").